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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mandie Nagle

October 2, 2024

5  out of  5
rating by Mandie Nagle
"Undoubtedly the BEST experience with any insurance agent!! The level of professionalism, sense of urgency and customer service is OUTSTANDING! Alexis Doughtie went above and beyond to inform me of my choices, what those choices could mean and made sure I got every discount I was eligible for, WITHOUT being pushy or "selling" me. Ask for Alexis you will not be disappointed!!!"
We responded:
"Mandie, Thank you for the wonderful review! We are glad that we were able to explain your coverages, so you understand better. Welcome to State Farm!"
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Shelliful

August 31, 2024

5  out of  5
rating by Shelliful
"Alexis is amazing! She is very knowledgeable and ended up saving me $67 a MONTH on my auto and umbrella with the same coverage I had with USAA. Best agent ever!"
We responded:
"Welcome to State Farm! We are glad we get the opportunity to assist you with all of your insurance needs. "
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Annette Harris

August 5, 2024

5  out of  5
rating by Annette Harris
"Great Experience, Alexis,has been my agent for a long time , I've felt comfortable with all of my in person and on phone conversation,interaction s,she is a great asset to the insurance agency, your business is awesome, thanks, Annette Harris"
We responded:
"Annette, Thank you for the nice review and we enjoyed having you as client for the last 20 years looking for many more. Annette, Thank you for the nice review we have enjoyed having you as a client for the last 20 years and are looking forward to many more."
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Kacie JONES

July 10, 2024

5  out of  5
rating by Kacie JONES
"Tammy was very helpful in making sure our insurance needs were taking care of!"
We responded:
"Thank you, that's great to hear. We are glad to have you with our office. Welcome to VA!"
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Rick Griffith

July 8, 2024

5  out of  5
rating by Rick Griffith
"We have been with Mike McDonald's State Farm Agency for our personal and business coverage for many years! We work closely with Alexis Doughtie in the office who has delivered excellent service each time we needed her assistance. We highly recommend this agency for ALL your insurance needs."
We responded:
"Rick, Thank you for the wonderful review. We really appreciate your business for so many years. "
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Shane Birch

April 30, 2024

5  out of  5
rating by Shane Birch
"It’s always a pleasure to do business with the team here. Usually when I call I speak with Tammy, who is always so pleasant and helpful, but everyone here is fantastic! I’ve been a customer here for over 10 years and wouldn’t want to take my business anywhere else"
We responded:
"Shane, thanks for letting us know we are taking good care of you."
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Leslie Requena

April 26, 2024

5  out of  5
rating by Leslie Requena
"Tammy is quick to respond and is so personable, which makes the entire experience of calling for quotes so much easier and feel less like a hassle. She did such a great job of understanding our needs and making sure we get the best price and policy for what we needed"
We responded:
"Leslie, We are so glad Tammy was able to help make the process easier to change to our company and our office. We appreciate you joining our family and look forward to many years of taking care of you and your family."
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Carol Smith

April 6, 2024

5  out of  5
rating by Carol Smith
"We have had our home and automobile insured thru State Farm since 1983. I love the fact that you can call or go to their office and always made to feel they are happy to talk to you. My whole family including my son and two granddaughters are so pleased with their service too. Highly recommend!"
We responded:
"Thanks so much Carol! We truly appreciate customers like you who have been with us for so many years. It is just a joy anytime we get to talk with you. "
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Jenny

March 26, 2024

5  out of  5
rating by Jenny
"I had my auto coverage thru Allstate for 20+ years. I trusted them so much that for many years it never crossed my mind about switching to a different insurance company. I figured certainly since I've been with them for so long they are making sure that I'm getting the best rate possible! I even called them to verify that I was in fact getting "their best rate". But when I saw my boyfriends bill from State Farm, I can't explain all of the emotions that went thru me. I actually felt victimized! Needless to say, I contacted State Farm for a quote. I spoke with Alexis Doughty at Mike McDonald's office and she was AMAZING!!! It took her less than 10 minutes to get me a quote. I'm sure it would have been quicker, but I'm a talker. After all was said and done, State Farm is now my insurance company and I am literally paying a third of what I was being charged from Allstate FOR THE EXACT SAME COVERAGE! AND... that is with $500 less of a deductible!!! THANK YOU ALEXIS!!!"
We responded:
"Jenny, I am glad that your boyfriend recommended you to call Mike McDonald's State Farm. Nice to hear that you were able to save some money and get better coverage. Thank you and welcome to State Farm!"
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A “AC1stLady” Coleman

March 19, 2024

5  out of  5
rating by A “AC1stLady” Coleman
"Tammy Woody is awesome!!! My husband and I have worked with Joanne Emmons for our insurance needs for the past 30+ years. Reluctantly, due to inflation we now have to make changes and Tammy came highly recommended. She made me feel very at ease and confident with the transition in addition to saving us a whole lot of money!!! I look forward to our professional future together. A. Coleman"
We responded:
"Angela, so glad Tammy was able to help make the transition to State Farm & our office so easy. Also, being able to save you& your family money now when everything is going up.We look forward to many years of taking care of you & your family as well. "
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David Timberlake

March 14, 2024

5  out of  5
rating by David Timberlake
"Mike McDonald and State Farm have been our homeowners insurance agent for over 25 years. I recommend his agency without reservation. I've periodically evaluated other options and have consistently found no better alternative."
We responded:
"Thank you for your many years with us. We know there are many options out there and our glad you have chosen to stay with our office and will continue insuring with State Farm for another 25 +. "
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Mark Engel

March 14, 2024

5  out of  5
rating by Mark Engel
"I cant say enough about Tammy. My brother and I are out of the state and needed help insuring our father’s needs. Tammy came through with competitive pricing and service. Thank you and your team!"
We responded:
"Mark, we are glad we were able to help you & your brother in taking care of your father's insurance needs. We appreciate your business. "
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superbug122

March 13, 2024

5  out of  5
rating by superbug122
"Tammy was very helpful and very friendly. Great experience adding my Auto to my Homeowners"
We responded:
"Eric, thanks for the kind words. I am glad we were able to help you get those extra savings with combining your auto and home insurance with State Farm. "
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Cha_rulz

March 6, 2024

5  out of  5
rating by Cha_rulz
"Tammy has always been a big help. Thank you for great customer service."
We responded:
"Charles thanks so much for the kind words. We strive to give great customer service to all our customers. Thank you for your loyalty to our office. We truly appreciate your business!"
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Al Satoski

March 1, 2024

5  out of  5
rating by Al Satoski
"We have used Mike McDonald - State Farm Insurance company for over 25 years! Never thought of going anywhere else. They handle my car, home, and jewelry policies. Alexis is the best agent! When I call there, all of the agents are personable and treat you like a friend, they are knowledgeable and quick to get back with you. They help you navigate services, rates, and options. My children and my sister's family all use this agency. I highly suggest you do too! The "like a good neighbor" State Farm slogan, must have started here :)"
We responded:
"Thank you for leaving a nice review. We appreciate you for being loyal customers for the past 25 years. "
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Anne Salmon

February 26, 2024

5  out of  5
rating by Anne Salmon
"Great service and competitive rates"
We responded:
"Thank you, Anne. We are glad you chose to insure with us, and that we get to assist you and your family with your insurance. "
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Kh Ha

February 2, 2024

5  out of  5
rating by Kh Ha
"Tammy was amazing and a pleasure to deal with. She walked me through shifting my auto and home owners over to State Farm. She is very knowledgeable, and organized."
We responded:
"Awe thanks Ken for the nice review. I am glad I was able to help you get everything with 1 company & better coverage & save you money as well. "
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Denice Terry

January 31, 2024

5  out of  5
rating by Denice Terry
"Omg Tammy Woody was great and made my day .. Keep up the great customer service.."
We responded:
"Denice, thanks so much for the sweet words. It was a pleasure to work with you & help you get your insurance needs taken care of. "
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Bruce Donnelly

January 25, 2024

5  out of  5
rating by Bruce Donnelly
"My family has been using Mike McDonald state farm for all of our insurance needs for as long as I can remember. They definitely will go above and beyond to make sure all your needs are taken care of properly.."
We responded:
"Bruce, thanks so much for the kind words for our office. We always strive to take care of our customers & their family's needs."
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Ashley Fussell

January 10, 2024

5  out of  5
rating by Ashley Fussell
"Tammy helped me with my car insurance and home owners insurance. She is always so helpful and easy to work with. Do yourself a favor and contact her she is your girl!"
We responded:
"We appreciate you taking the time to leave a review. Thank you and your family for insuring with us. "
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Deanna Dunlap

January 9, 2024

5  out of  5
rating by Deanna Dunlap
"Tammy, at Mike McDonald's office, is outstanding! She consistently goes above and beyond in helping me with changes and additions of my multiple policies. I'm a long time State Farm customer, but new to this location and Tammy has taken care everything I needed with speed and efficiency. She's always very pleasant and I never feel rushed. Definitely a great asset to her team!"
We responded:
"Welcome to our office, we are happy to be able to assist you and your family. Thank you for such a wonderful review. "
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John Appleton

January 4, 2024

5  out of  5
rating by John Appleton
"I highly recommend Mike McDonald’s State Farm. The quality of service is truly exceptional. When you call ask for Tammy. Every time I have an insurance need she is my go too. She is the best in the business."
We responded:
"Thanks, John for such a great review. We appreciate you being a loyal customer. "
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Chris Lewis

December 20, 2023

5  out of  5
rating by Chris Lewis
"After 30 years with Nationwide for my Home, Multi Car & Umbrella policies, I was hit two months ago with some major price hikes even after only ever having minimum to minor claims the entire time. I was referred over to Alexis from a friend who said what excellent customer service her and the agency has provided. I was beyond pleased with the professionalism, knowledge and most importantly level of service she provided. She was able to quickly provide me similar coverages with rates below what I was paying prior to the recent increases. I would encourage anyone looking for great customer service, good coverages and fair pricing to give Alexis a call."
We responded:
"Wow, Mr. Lewis we are so glad you reached out. It's nice to hear you were happy with the service you received and icing on the cake sounds like you saved some money as well. Welcome to State Farm, looking forward to taking care of your family's insurance needs for years to come."
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Alyson Petty

November 30, 2023

5  out of  5
rating by Alyson Petty
"Alexis was super patient and helpful through the whole process of switching over my Auto and Homeowners Insurance from another company! Hopefully, if I have ever need to file a claim the process will be just as smooth."
We responded:
"Thanks Alyson, we know you have many options when it comes to Auto and Home Insurance. We are happy and grateful you choose State Farm here at Mike Mcdonald's office. "
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Natalie Trem

November 15, 2023

5  out of  5
rating by Natalie Trem
"I cannot say enough about the service I received from Nicole Claar. I had exhausted many avenues while trying to help a family member find car insurance. It was difficult to remain hopeful for resolution and I was getting more anxious and despondent. Nicole responded to my inquiry very quickly. She put me at ease with her calm and compassionate approach. Though she was not able to provide coverage through State Farm, she did not give up. Even as some concerns came up with a second option, she assured me that she would continue looking if it fell through. Ultimately, the second option came through. My family member is covered and I can rest a little easier. I am so grateful to Nicole for her kindness and exceptional effort in settling a difficult situation."
We responded:
"Natalie, thank you for kind words. It was our pleasure to assist your family member. We strive to be able to help every customer get coverage even if we have to start with a sister company. "